Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)
Administrative
Adding / Removing Users - Admin can perform manually
Support - USA-based Tier 1 support
Application Integration (out-of-the-box)
Microsoft Outlook
Features
Click-to-Dial (in Chrome, etc.)
Contact (Call) Center (Queuing, Real-Time Analytics, etc.)
Hardware
Phone Purchase
Phone Rental
Network Architecture
Cloud Architecture
POP - USA - East Coast
POP - USA - Mid-US
SD-WAN
Platform
Proprietary
Pricing Structure
Monthly per Call Path
Monthly per User
Security & Compliance
Encrypted Voice
I am using nexvortex for almost a year now. Our experience has been excellent. setup was very simple, very cheap price plans and better than traditional phone lines comparing sound quality. Tech support is great as well. #spicysip
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it is a great service when it works. we get intermittent connections for days but as a low critical office , we don't really bother about it. but it is very bad sometimes. could be the area issue (?) as have used it before somewhere and never had issues. had couple of issues with customer service as well. #spicysip
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supporting one of my client with NEXVOrtex that installed long time ago. i really dont like their support site and overall web experience. I cant find any problem with service though. just doing what it supposed to do. Pricing also very good compared to most competitors. #spicysip
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A few years back we had used NexVortex for a small admin office with two trunks. They had a hard time transition our account and we also had a billing concern. Support seems to work well for us, but eventually we had made a switch. As long as you clearly understand what you are signing up for, its a good decision. We experienced good up time. Administering the account dashboard was an OK experience.
#spicysip
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