NTT Communications http://www.ntt.com/ is the international and long distance service arm of NTT (Nippon Telegraph and Telephone Corporation), one of the largest telecommunications companies in the world (ranked 50th in the Fortune Global 500 list of 2017).
Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)
Administrative
Adding / Removing Users - Admin can perform manually
Support - USA-based Tier 1 support
Training - On-Site
Application Integration (out-of-the-box)
Active Directory
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams Phone
Salesforce
Zendesk
Features
Call Flip/Pull
Click-to-Dial (in Chrome, etc.)
Contact (Call) Center (Queuing, Real-Time Analytics, etc.)
Text Messaging - MMS
Text Messaging - SMS
Hardware
Phone Lease-to-own
Phone Purchase
Phone Rental
Network Architecture
Cloud Architecture
POP - Asia
POP - Australia
POP - Canada
POP - Europe
POP - USA - East Coast
POP - USA - Mid-US
POP - USA - West Coast
SD-WAN
Platform
Microsoft Teams
Pricing Structure
Monthly per Call Path
Monthly per User
Security & Compliance
Compliant - ATO
Compliant - CPNI
Compliant - Cyber Essentials
Compliant - FINRA
Compliant - FISMA
Compliant - GDPR
Compliant - GSA
Compliant - HIPAA
Compliant - ISO 27001
Compliant - ISO 9001
Compliant - PCI-DSS
Compliant - Privacy Shield Framework
Encrypted Voice
SD-WAN
Application Optimization/Peering
Alibaba
AWS
Google Workspace
IBM Softlayer
Microsoft Cloud / Azure
Oracle
Architecture
On-Prem Appliance, Routed to Cloud Gateways
On-Prem Appliance, Routed to Cloud Gateways, Connected over a Private Backbone
On-Prem-Only
Features
Admin changes made in cloud portal
Cloud / VoIP Session Reassignment
Deployment: Prof. Install
IPsec VPN (managed)
Load Balancing ISPs: Oubound Internet Traffic
Monitoring: Application Performance
Monitoring: MAC Address Granularity
Monitoring: WAN Performance
Private WAN Ckts. Allowed
Public IP Addresses Provided by SD-WAN Solution
Traffic Shaping: Outbound Internet Traffic
Traffic Shaping: Site-to-Site
Pricing Structure
CAPEX
OPEX
Security
Agnostic to 3rd Party Firewalls
Built-In Standard Firewall
Service Area
Europe
USA
Solution Manufacturer
Cisco IWAN
Silver Peak